Privacy Policy
Effective and last updated: July 21, 2026
This policy applies to this Royal Gutters lead-generation and planning-estimate website. It does not replace the terms of a separately signed service agreement.
Information we collect
We collect information you provide, including name, phone number, email address, property address or ZIP code, project details, measurements, selections, appointment preferences, consent choices, uploaded files, and the planning estimate generated from your inputs. We may also collect source and campaign parameters, referring page, device and browser information, approximate location derived from IP address, and website interaction data.
How we use information
We use information to generate a non-binding planning estimate, respond to your request, create or update a CRM record, schedule and confirm appointments, prepare for field review, provide customer service, prevent fraud and abuse, comply with law, maintain records, and improve website reliability. We do not request account passwords through this website.
Calls, email, and text messages
When you submit a request, you authorize Royal Gutters to contact you about that specific request by phone or email. Any optional marketing text-message consent is separate, unchecked by default, and not a condition of purchase. Message frequency varies; message and data rates may apply. Reply STOP to opt out and HELP for help. You may revoke consent through any reasonable method.
Service providers and CRM
We may disclose submitted information to vendors that operate this website, GoHighLevel or another customer relationship management platform, appointment and call providers, Jobber, hosting, security, analytics, communications, and professional advisers. They may process information only for legitimate business purposes and subject to applicable agreements. We may also disclose information when required by law or in connection with a business transaction.
Sale, sharing, and targeted advertising
Royal Gutters does not sell personal information for money. Some analytics or advertising activity may be considered a sale, sharing, or targeted advertising under certain state laws. Where applicable, you may opt out through Privacy Choices or Do Not Sell or Share. We will honor legally required browser-based opt-out preference signals when the relevant functionality is enabled.
Cookies and analytics
Essential technologies support security and core operation. Optional analytics or advertising technologies should be activated only after the required choice or consent. See the Cookies page for categories and controls. Browser settings may also block or delete cookies, but doing so can affect site functionality.
Retention and security
We retain information for as long as reasonably necessary for the purposes described, including lead follow-up, project records, dispute resolution, safety, fraud prevention, and legal obligations. Retention periods vary by record type. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage method is guaranteed secure.
Your privacy rights
Depending on your state and subject to legal exceptions, you may have rights to know or access, correct, delete, obtain a portable copy, and opt out of certain sale, sharing, targeted advertising, or profiling. We may need to verify your identity. Authorized agents may submit requests where permitted. We will not unlawfully discriminate against you for exercising applicable rights.
Children
This website is intended for property owners and authorized adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy as practices or law change. The date below identifies the current version. Material changes will be communicated when required.
Exercise your rights or contact us
Submit a request through our Data Request form, review Privacy Choices, write to 19759 SE Sunnyside Rd, Damascus, OR 97089, or call 503-558-8700.
Compliance notice: laws vary by jurisdiction and facts. This policy is operational website disclosure, not legal advice, and requires attorney review before launch.